{"id":14255,"date":"2025-07-04T10:13:59","date_gmt":"2025-07-04T10:13:59","guid":{"rendered":"https:\/\/www.brandman.agency\/?page_id=14255"},"modified":"2026-04-23T06:39:10","modified_gmt":"2026-04-23T06:39:10","slug":"cancellation-and-refund","status":"publish","type":"page","link":"https:\/\/www.brandman.agency\/pt\/cancellation-and-refund\/","title":{"rendered":"Cancelamento e Reembolso"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"14255\" class=\"elementor elementor-14255\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ceaaa4 e-con-full e-flex e-con e-parent\" data-id=\"1ceaaa4\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-817beed elementor-widget elementor-widget-heading\" data-id=\"817beed\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Cancelamento e Reembolso<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4bd2c6f hide e-flex e-con-boxed e-con e-parent\" data-id=\"4bd2c6f\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e3fdecd e-flex e-con-boxed e-con e-child\" data-id=\"e3fdecd\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44f0c0c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"44f0c0c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>No <b>Brandman<\/b>, estamos comprometidos em fornecer solu\u00e7\u00f5es de branding de primeira linha, adaptadas aos seus objetivos de neg\u00f3cios. Isso <b>Pol\u00edtica de cancelamento e reembolso<\/b> descreve os termos relacionados a cancelamentos de servi\u00e7os, elegibilidade para reembolso e prazos aplic\u00e1veis. Ao contratar nossos servi\u00e7os, voc\u00ea concorda com os termos descritos abaixo.<\/p><h6><b>Pol\u00edtica de Cancelamento de Servi\u00e7o<\/b><\/h6><h6>Entendemos que os planos podem mudar. Os clientes podem cancelar seus servi\u00e7os de branding enviando uma solicita\u00e7\u00e3o por escrito \u00e0 nossa equipe de suporte em <a href=\"mailto:studio@www.brandman.agency\"><b>est\u00fadio@www.brandman.agency<\/b><\/a>.<\/h6><p><b>Observe:<\/b><\/p><ul><li>Cancelamentos feitos <b>dentro de 24 horas<\/b> de pagamento s\u00e3o eleg\u00edveis para reembolso total, <b>desde que nenhum trabalho tenha come\u00e7ado<\/b>.<\/li><li>Se o trabalho j\u00e1 tiver come\u00e7ado, apenas um <b>reembolso parcial<\/b> pode ser concedido com base no est\u00e1gio de conclus\u00e3o do projeto.<\/li><li>Nenhum cancelamento ser\u00e1 aceito quando o projeto entrar na fase final de entrega ou execu\u00e7\u00e3o.<\/li><\/ul><h6><b>Elegibilidade para reembolso<\/b><\/h6><p>Nosso processo de reembolso \u00e9 estruturado para ser justo para ambas as partes:<\/p><p><b>Cen\u00e1rios de reembolso eleg\u00edveis:<\/b><\/p><ul><li>Pagamentos duplicados ou incorretos.<\/li><li>Servi\u00e7o n\u00e3o entregue conforme acordado na proposta inicial, sujeito a revis\u00e3o interna.<\/li><li>Erros t\u00e9cnicos ou falhas que impe\u00e7am a entrega dos servi\u00e7os de branding prometidos.<\/li><\/ul><p><b>Servi\u00e7os n\u00e3o reembols\u00e1veis:<\/b><\/p><ul><li><b>Servi\u00e7os digitais<\/b> j\u00e1 entregue ou em andamento (por exemplo, design de logotipo, estrat\u00e9gia de marca, design de site).<\/li><li>Pacotes de branding personalizados assim que os conceitos forem aprovados.<br \/>Taxas de servi\u00e7os de terceiros (por exemplo, registro de dom\u00ednio, licen\u00e7as de software).<\/li><\/ul><h6><b>Cronograma de reembolso<\/b><\/h6><p>Uma vez aprovados, os reembolsos ser\u00e3o processados dentro de <b>7 a 10 dias \u00fateis<\/b> e creditado de volta no m\u00e9todo de pagamento original. Voc\u00ea receber\u00e1 um e-mail de confirma\u00e7\u00e3o assim que o reembolso for iniciado.<\/p><h6><b>Exce\u00e7\u00f5es e Casos Especiais<\/b><\/h6><p>A Brandman reserva-se o direito de recusar uma solicita\u00e7\u00e3o de reembolso nas seguintes condi\u00e7\u00f5es:<\/p><ul><li>O cliente n\u00e3o responde ou n\u00e3o se comunica por mais de <b>14 dias<\/b>.<\/li><li>Aumento do escopo ou mudan\u00e7as iniciadas pelo cliente ap\u00f3s a aprova\u00e7\u00e3o do projeto.<\/li><li>Insatisfa\u00e7\u00e3o devido a prefer\u00eancias subjetivas uma vez que os resultados acordados foram atingidos.<\/li><\/ul><h6><b>Contate-nos<\/b><\/h6><p>Para qualquer d\u00favida sobre nossa <b>pol\u00edtica de cancelamento de servi\u00e7o<\/b> ou termos de reembolso, entre em contato conosco em:<\/p><p><a href=\"mailto:studio@www.brandman.agency\"><b>est\u00fadio@www.brandman.agency<\/b><b><br \/><\/b><\/a><b>+258 844522511<\/b><\/p><p><b>Observa\u00e7\u00e3o:<\/b> Brandman reserva-se o direito de atualizar esta <b>Pol\u00edtica de cancelamento e reembolso<\/b> a qualquer momento. Os clientes s\u00e3o incentivados a revisar esta p\u00e1gina periodicamente para verificar quaisquer altera\u00e7\u00f5es.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Cancelamento e Reembolso Na Brandman, temos o compromisso de fornecer solu\u00e7\u00f5es de branding de alta qualidade, adaptadas aos seus objetivos de neg\u00f3cios. Esta Pol\u00edtica de Cancelamento e Reembolso descreve os termos relacionados ao cancelamento de servi\u00e7os, elegibilidade para reembolso e prazos aplic\u00e1veis. Ao contratar nossos servi\u00e7os, voc\u00ea concorda com os termos descritos abaixo. Pol\u00edtica de Cancelamento de Servi\u00e7os: Entendemos que os planos podem [\u2026]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","footnotes":""},"class_list":["post-14255","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Cancellation &amp; Refund Policy \u2013 Brandman - Award Winning Branding Agency<\/title>\n<meta name=\"description\" content=\"Read Brandman&#039;s service cancellation and refund policy. 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