Shipping and Exchange
At Brandman, we specialize in delivering high-quality digital branding solutions tailored to your business needs. As a digital-first agency, all our services and deliverables—such as brand guidelines, logos, design assets, strategy reports, and other creative files—are provided through secure digital service delivery channels.
Shipping of Digital Deliverables
- Mode of Delivery: All deliverables are sent via email or uploaded to your secure client dashboard, depending on your preferred communication method.
- Delivery Timeframe: Turnaround times vary based on the scope of the project and will be clearly communicated in your project proposal or contract.
- No Physical Shipping: Since all our services are digital, there is no physical product to be shipped. You will not incur any shipping charges.
Exchange & Rework Policy
- Custom Deliverables: Due to the personalized nature of branding services, no exchange for custom deliverables (e.g., logo designs, brand strategies, etc.) is permitted once the final files are delivered.
- Revisions: We are committed to client satisfaction and offer revisions as outlined in your service agreement. Minor changes or edits are typically included within the project scope.
- Additional Revisions: Requests beyond the agreed-upon revision limit may incur additional charges, which will be discussed and approved before proceeding.
Client Satisfaction Guarantee
We aim to ensure that every brand asset we create aligns with your vision and business objectives. Our process involves close collaboration, transparent communication, and timely updates, helping us deliver excellence every step of the way.
Secure & Reliable Delivery
Your files are shared securely, with backups available for a limited period. We recommend downloading and saving your final assets upon delivery to ensure long-term access.
For further details or questions about your project delivery or revision terms, please contact our support team at [studio@brandman.agency].
Brandman – Crafting Brands That Speak. Powered by seamless digital service delivery.